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Associate Director of Service Development

Amelia Street, Southwark London


£50000 - 60000



Office Location

Amelia Street, Southwark London

About us

Reed in Partnership - we exist to change peoples lives for the better. As a public service provider, our mission is to deliver services that positively transform people and their communities. We support individuals, businesses and families to prosper - often under challenging circumstances.

The role

The Associate Director for Service Development in Reed Wellbeing supports the delivery of health and wellbeing interventions to a broad range of people on Reed Wellbeing programmes. By innovating and designing new high impact interventions, their work will impact positively on the lives of many tens of thousands of people.


Clinical governance standards must be adhered to at all times and the role is likely to require substantial collaboration with clinicians, academics and other experts.


Areas of service / product development work – across a broad customer base that will cover children, teenagers, adults and older people – include:

  • Integrated health
  • Diabetes prevention
  • Smoking cessation
  • Workplace wellbeing
  • Low level mental health
  • Child health

Key accountabilities

The role is responsible for all stages of the service / product development cycle for new and existing interventions within our health and wellbeing business as required. The Associate Director for Service Development will be responsible for the appointment, management and delivery of external subject matter experts (including clinicians, academics and other experts as appropriate).


Key responsibilities include:

  • Identifying potential new services / products
  • Conducting market research; evaluating the evidence base via academic review and other means
  • Evaluating the evidence base
  • Generating service / product requirements
  • Determining specifications, development timetables and costings
  • Service / Product launch
  • Product marketing & promotion

Skills & experience

Essential Attainments

  • Experience of designing / writing products in the health and wellbeing sector.
  • Degree level education or equivalent work experience in an appropriate discipline.
  • Excellent written communication skills and ability to adapt writing style to different audiences.


Essential Criteria

  • Excellent research and analytical skills.
  • Strong project and people management credentials.
  • Credibility with internal and external stakeholders, including clinicians, academics and other experts.
  • Good organisational abilities.
  • Ability to prioritise and manage demanding workloads.


Desirable Criteria

  • Experience of clinical governance in the health and wellbeing sector.
  • Experience of working with Government Departments or Agencies.
  • Experience of identifying, appointing and managing the delivery of external subject matter experts.

What's in it for you?

You will receive 25 days holiday plus bank holidays (pro-rata), the chance to buy, sell and carry over holiday, paid sabbaticals after every 5 years of service, long standing service awards, a discount scheme, pension, season ticket loans, access to health insurance, free eye tests, personal development schemes, paid rewards for innovative ideas, childcare vouchers and many many more!


Amelia Street, Southwark London

For more information call:

0333 240 8490

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